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Search results for “blended travel”
How simplicity and lifestyle branding drive loyalty for airlines
09/13/2017
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6:36:52 PM
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JetBlue CIO says focusing on simplicity of the travel process is key to earning return customers. So what strategies have airlines adopted to simplify flying experience and build customer loyalty?
IHG’s mantra for localization in China – be “fully embedded”
08/31/2017
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10:05:17 AM
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When you understand data, technology, media mix etc. by being in proximity with local partners, it can pave the way for apt localization, asserts Billy Turchin, VP, Digital and Voice, IHG Greater China.
China Lodging expects 23%-26% revenue growth with Crystal Orange acquisition
08/17/2017
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8:00:45 PM
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China Lodging Group (Huazhu) raises net revenues growth range to 23%-26% given the consolidation of its Crystal Orange Hotel acquisition and better-than-expected performance in 2017.
7 pillars of Shiji’s business transformation
02/16/2017
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5:14:10 PM
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Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
Departure Lounge: No, really, that’s a travel agency
02/20/2017
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6:26:09 PM
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Departure Lounge, a non-traditional travel agency, is an upscale meeting place that hosts corporate happy hours, wedding receptions and memorial gatherings.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017
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3:29:24 PM
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Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
China Lodging keen on sustaining growth, plus better margin
08/19/2016
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5:33:26 PM
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China Lodging Group is optimistic that the key performance metrics would continue to show upward movement buoyed by quality of the product and a diverse brand mix.
Time for foreign meta-search engines to go beyond strong “product”
09/13/2016
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10:37:50 AM
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Localisation of product and team isn’t seemingly enough for any foreign meta-search engine due to the sheer scale of intermediaries that are already established in China.
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